We're Hiring: Customer Service Manager – Nasr City

Are you a natural leader with a passion for customer satisfaction?
We’re hiring a Customer Service Manager for our Nasr City branch.

Key Responsibilities:

• Manage and lead the customer service team

• Resolve escalated customer issues promptly

• Develop strategies to improve service quality and efficiency

• Train and support customer service representatives

Requirements:

• 4+ years in customer service, with 2+ years in a leadership role

• Strong problem-solving and communication skills

• Ability to handle high-pressure situations

📩 Send your CV: rawan.khaled@elmasriagroupco.com